- Please ensure that you have selected the correct product content/item of your choice, in the correct quantities, sizes, colors or designs prior to checking out on www.cos-biz.com. Strictly no amendments are allowed once order is confirmed and received on our ends. This will allow us time to prepare, pack your items efficiently and to minimize errors. We will not be held liable in the event of any wrong options selected (series/sizes/colors/designs/type/etc) or duplicate orders placed by you and strictly no return or exchange is allowed.
- We do not allow combination of orders under different order numbers so as to minimize errors in the process of delivery. Hence, kindly ensure that all information provided is correct upon checkout to refrain from paying additional charges.
- Upon payment verification, orders will be processed and shipped out within 2-4 working days (excluding weekends and public holidays), unless otherwise stated.
- Kindly ensure that your delivery address is correct and in full, including your mobile number to avoid delays or lost parcel during delivery. In the event of any lost parcel, strictly no refunds or re-delivery will be made.
- A re-delivery fee will be incurred should no personnel is present to receive the parcel or product.
FREE Shipping for minimum purchase of SGD $60 in a single order, otherwise delivery at a flat rate of SGD $5 (Islandwide*) for orders below SGD $60. Thank you
*Not including islands (eg: Sentosa / Jurong Island) where delivery fees is at SGD $15